Desktop Management Integration
Network and Systems Management Integration
Touchpaper OpenTouch
Desktop Management Integration
Providing service desk analysts with access to the functionality of desktop management tools such as Novell ZENWorks, LANDesk Management Suite and Microsoft System Center Configuration Manager as an integrated part of their IT Service Management (ITSM) activities, enables them to deliver faster and more efficient resolution to incidents, problems and changes via their standard Touchpaper user interface.
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Network and Systems Management Integration
Touchpaper’s Network and Systems Management Integration Module delivers integration between the Touchpaper ITBM suite and leading network and systems management toolsets for example IBM Tivoli Software, Microsoft System Center Operations Manager, CA Unicenter® Network and Systems Management (NSM) and Castle Rock Computing SNMPc.
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Touchpaper OpenTouch
The standard Touchpaper Integration Modules described above enable organizations to integrate their Touchpaper ITBM Suite with most leading applications in the areas covered. However, every organization is different and will have its own list of preferred third party or in-house developed applications leading to very specific and individual integration requirements. For this reason, Touchpaper has made available OpenTouch.
Click here to download the Touchpaper Integration datasheet
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