Touchpaper events
If you have any questions regarding Touchpaper events please contact Sarah Lewis on sarah.lewis@touchpaper.com
Webinars
UK & Ireland
USA & Canada
Asia Pacific
Europe
Webinars
UK & Ireland
USA & Canada
There are no events to display.
Asia Pacific
There are no events to display.
Europe
There are no events to display.
Webinars
Customer Webinar - HR Processes
08 Sep 2008
The Touchpaper HR Process Pack is a value-added application which can extend the process-driven approach of the Touchpaper ITBM Suite beyond the IT department into the HR Department.
This module automates key HR processes such as new joiner and leaver processes which can be complicated, hard to manage and involve many different organisation departments from HR to Accounts and, of course, IT.
The Touchpaper HR Process Pack will manage these processes through the same single, easy to use, dashboard-based interface currently in place in your department. As with your ITSM processes, the HR activities are automated so that when a new hire is entered into the system, all the relevant forms and notifications are automatically created and sent to the appropriate individuals. For example, providing a PC, setting up a network connection or payroll. For leavers, all of these tasks can be reversed.
To find out more about how this product can leverage investment and knowledge in Touchpaper solutions and deliver an outstanding service to employees through the HR department why not attend this webinar.
Time: 4:00 pm (BST)
Please note: This webinar is specifically for Touchpaper customers with a support & maintenance agreement
book
Back to top
ITBM Solutions Overview Demo
08 Sep 2008
These on-line demonstrations cover the fundamentals of ITIL-based;
- Incident management
- Problem management
- Change management
- Release management
- Configuration management
- Building the CMDB
- Service Level Management
- Reporting
They provide an excellent introduction to the power of the IT Business Management (ITBM) suite for organizations considering an investment in industrial strength IT Service Management solutions.
Time: 16:00 UK
Expected duration is 30-45 minutes.
N.B. For security reasons, Touchpaper only register attendees with recognized company email domains (i.e. this policy excludes private email domains such as Hotmail, Yahoo, BTinternet, etc). Please use your company email address to register on this event.
book
Back to top
Customer Webinar - Service Catalogues
19 Sep 2008
ITIL® v3 brings some important new concepts to the ITSM world.
One of the most significant of these is the Service Portfolio and, contained with in it, the Service Catalogue.
In this webinar see how ITBM can easily take you down a road to maintaining a full portfolio and offering a manageable catalogue of services to your IT customers.
Time: 4:00 pm (BST)
Please note: This webinar is specifically for Touchpaper customers with a support & maintenance agreement
book
Back to top
ITBM Solutions Overview Demo
22 Sep 2008
These on-line demonstrations cover the fundamentals of ITIL-based;
- Incident management
- Problem management
- Change management
- Release management
- Configuration management
- Building the CMDB
- Service Level Management
- Reporting
They provide an excellent introduction to the power of the IT Business Management (ITBM) suite for organizations considering an investment in industrial strength IT Service Management solutions.
Time: 16:00 UK
Expected duration is 30-45 minutes.
N.B. For security reasons, Touchpaper only register attendees with recognized company email domains (i.e. this policy excludes private email domains such as Hotmail, Yahoo, BTinternet, etc). Please use your company email address to register on this event.
book
Back to top
Customer Webinar - Facilities Management
29 Sep 2008
This on-line demonstration shows how ITBM can be used in a Facilities Management context and covers some key areas:-
• Hold details about all of your assets, including financial information and scheduled maintenance details
• Log and manage all Facilities jobs centrally
• Assign jobs internally or to third parties
• Supplier management
• Manage SLA’s and contracts
• Process-driven activities eg department moves
• Awareness and raising of Facilities issues through Portal
• Flexible and simple reporting tools
Time: 4:00 pm (BST)
Please note: This webinar is specifically for Touchpaper customers with a support & maintenance agreement
book
Back to top
UK & Ireland
Touchpaper User Conference 2008
30 Sep 2008
Leeds Metropolitan University, Leeds
We are delighted to announce the date for the latest Touchpaper User Conference.
Please click here for full details
book
Back to top
Touchpaper User Conference 2008
08 Oct 2008
CBI Conference Centre, London
We are delighted to announce the date for the latest Touchpaper User Conference.
Please click here for full details
book
Back to top
USA & Canada
There are no events to display.
Asia Pacific
There are no events to display.
Europe
There are no events to display.