LANDesk ®

Touchpaper is the only IT Service Management (ITSM), Global Service Provider working with LANDesk® and have been working with LANDesk® to provide a fully integrated solution since 1998. The two companies have more than 350 joint customers worldwide. The tight integration between the two solutions enables proactive, enterprise-wide systems management for desktops, servers, and mobile devices delivering such benefits as increased helpdesk productivity, complete analyst audit trail and great configuration and change management support.

Click here to order a free demo of the latest version of the LANDesk® Management Suite.

About LANDesk® Management Suite

LANDesk® Management Suite is a comprehensive, integrated solution that enables IT professionals to automate critical systems management tasks and proactively update, control and protect desktops, servers and mobile devices – all from a single console. No management solution is more complete, more integrated or easier to use, regardless of whether your systems are inside or outside the corporate firewall.

• Exclusive secure systems management over the Internet
• Software license monitoring
• Ultra efficient software distribution technologies
• Remote control and problem resolution
• Inventory management
• Support for desktops, laptops, mobile devices and multiple platforms

Secure Management Over the Internet
LANDesk® Management Gateway is exclusive to LANDesk® solutions and gives you the ability to securely manage systems over the Internet — even users outside your corporate firewall and at geographically distributed sites. Now you can easily identify all the computer assets you have, how they’re configured and where they are on your network. All the gateway requires is an Internet connection—no dedicated leased line or expensive VPN is required.

Software License Monitoring
LANDesk® Management Suites lets you scan for known and unknown applications as well as define and track unknown applications. Stop users, even when they’re not connected to the network, from launching software with expired licences. Maintain a comprehensive look at software license use and easily respond to audits with extensive application usage, license compliance reporting, license reporting features and powerful query tools let you quickly analyze and understand your IT environment.

Ultra efficient Software Distribution Technologies
LANDesk® Management Suite includes a variety of features to make software distribution unbeatably efficient. LANDesk® Targeted Multicast™ technology minimizes bandwidth when distributing large packages to multiple users without dedicated hardware or router reconfigurations. LANDesk® Peer Download™ technology uses local bandwidth to access packages previously delivered to a subnet. Task-based distribution capabilities, policy-based configuration management and more are also available.

OS Deployment and Profile Migration
LANDesk® Management Suite lets you easily migrate users and their profiles to new operating systems. Automatically deploy applications and quickly provision “bare-metal” machines without dedicated servers on each subset, boot floppies or network reconfiguration. LANDesk® OS Deployment Wizard guides you through the entire OS deployment and migration process.

Remote Control and Problem Resolution
LANDesk® Management Suite includes the remote control and problem resolution capabilities you need to reduce costs and the demands on help desk resources, including LANDesk® Management Gateway, as well as improve performance, security and efficiency.

Inventory Management
LANDesk® Management Suite includes all the inventory management capabilities of LANDesk® Inventory Manager to let you discover networked computing devices, automatically maintain detailed hardware and software inventories, gather and track custom data fields, monitor software usage to reduce licensing costs and maintain compliance, plan upgrades and maintenance and quickly respond to audits. And a unified asset repository brings it all together, letting you turn raw data into pure business intelligence.

Support for Desktops, Laptops, Mobile Devices and Multiple Platforms
LANDesk® Management Suite lets you take active control of all your computing platforms and demonstrate compliance to security and configuration standards with extensive platform support for Windows, Mac OS, Unix, Linux and handheld operating systems, such as Java and Palm OS.

Extend the power of LANDesk® Management Suite with these add-on solutions and leverage core technologies for more effective and efficient systems and security management of your desktops, servers and mobile devices.

Power Management with LANDesk solutions

What does the energy your individual computer systems use have to do with your company’s bottom line? A lot when your systems power down when idle and you’re not paying for the power to run them. Even more when you set your own policy for power management and automatically enforce it using LANDesk® management solutions.

Click here to read more

Click here to return to the Touchpaper homepage