Education

 

Education Services – transferring knowledge to ensure efficient and effective staff.

Having the right system in place is the first step towards improving the service you provide to your customers. The next step is having the right individuals, well versed in the capabilities and features of the system. Without a complete understanding of the tools at their disposal, individuals cannot efficiently and effectively utilise the functionality of a system.

Highly trained staff are more efficient and more productive.

With this in mind, Touchpaper has created a wide-ranging, integrated curriculum of professional and informative training courses, encompassing key aspects of system implementation and use of Touchpaper products.

The hands-on courses are highly practical in design; concepts are introduced with demonstrations and then consolidated and reinforced by a series of practical sessions.

In addition to our scheduled training course programme, Touchpaper provides a range of additional Education Services, designed to help you maximise your training budget.

Touchpaper are also a certified LANDesk Training Partner and a certified Help Desk Institute Training Partner.

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Subsections

News

Touchpaper end-user research finds that IT department is seen as tactical fixer, not strategic innovator

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Derbyshire Health Informatics Service selects Touchpaper to further enhance service management framework based on ITIL best practice principles

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Events

18/05/2008

16th WCIT/ World Congress on IT 2008 Exhibition

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