About Us

With over 20 years of experience across the UK and Europe, the USA and Asia Pacific, Touchpaper is one of the most established and respected international providers of IT Business Management (ITBM) solutions. 

Instrumental in redefining the move away from simple help desk products to complete ITBM solutions and services encompassing IT Service Management (ITSM), Customer Service Solutions (CSS) and Network and Systems Management (NaSM), Touchpaper now has over 1,800 customers around the world, supporting over 3 million users.


Touchpaper's goal is to help its customers deliver efficient, effective and secure IT and customer services through teams who exceed expectations for service and drive operational value through a combination of efficient operating procedures and leading edge technology.


Touchpaper is a member of the HDI (Help Desk Institute) globally and is an HDI Strategic Partner in the UK.  It is also a global member of the IT Service Management Forum (itSMF).


Our headquarters are located in the UK with offices in the Americas, Europe and Asia Pacific.


Download the Touchpaper corporate brochure

For further information please email intouch@touchpaper.com

News

Derbyshire Health Informatics Service selects Touchpaper to further enhance service management framework based on ITIL best practice principles

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AppleOne steps up to more proactive IT support for 300 offices with Touchpaper

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Events

18/05/2008

16th WCIT/ World Congress on IT 2008 Exhibition

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